Behind every successful hotel operation lies careful cost management. This masterclass helps hospitality professionals understand how daily actions influence financial performance, and how to apply practical tools to control expenses without compromising quality or guest experience. Participants will discover that cost control is not about cutting corners, but about making smart, sustainable decisions that protect profitability.

What this course covers:
This program goes beyond financial theory and connects numbers with real hotel operations. Topics include (but are not limited to):

• Understanding hotel cost structures – from payroll and utilities to F&B and housekeeping expenses.
• Budgeting and forecasting – building realistic financial plans and anticipating variances.
• Key Performance Indicators (KPIs) – occupancy, ADR, RevPAR, GOP, and how they are influenced by cost management.
• Purchasing and inventory control – avoiding waste, negotiating with suppliers, and monitoring stock effectively.
• Labour cost optimization – aligning schedules with demand while ensuring service quality.
• Cost control in F&B – menu engineering, portion control, and waste reduction.
• Energy and resource management – sustainability practices that lower costs and support environmental goals.
• Impact of mistakes – how small errors at reception, housekeeping, or F&B can translate into significant financial losses.

The course includes real hotel case studies (e.g., what happens to profit if food waste is reduced by 10%, or if occupancy forecasting is wrong by 5%).

Learning methodology:

• Applied exercises with sample P&L reports to identify strengths and weaknesses.
• Scenario-based analysis of cost-related challenges.
• Reflection tools to help participants understand their own role in financial responsibility.
• Checklists and guidelines for monitoring daily operations with financial awareness.

By the end of this masterclass, participants will see cost control not as a financial task only for accountants, but as a shared responsibility across all hotel departments—one that secures the future and competitiveness of the business.