With over a decade of experience in the hospitality sector, Alex brings a wealth of knowledge in operational excellence and guest experience enhancement. Passionate about cultivating a culture of service, he has successfully led numerous hotel teams to achieve top-tier ratings. Alex’s hands-on approach and innovative strategies inspire professionals to push the boundaries of what’s possible in hospitality. When not consulting, he enjoys sharing insights through workshops and seminars, empowering the next generation of hospitality leaders to thrive.